QSR Automations, a Louisville company that created restaurant management software for giant chains such as The Cheesecake Factory and has over 70,000 kitchen displays and guest management software packages globally, has announced the launch of DineTime, a system aimed at benefiting both consumers and smaller restaurants. Steve Higdon, QSR's VP of Marketing, told Eater that DineTime reflects QSR's commitment to broadening their connection with both restaurants and patrons, and is hoping Louisville diners will help them make the transition smoother. "Our company has been a business-to-business company for 20 years," Higdon said, adding "It's very different when you go to consumers."
The DineTime app, currently available only to Louisville-area residents and only in iOS versions (though QSR says an Android app is on the way) lets locals to see wait list times at participating local restaurants and allows them to adjust their evening accordingly. DineTime lets diners put themselves on a list, get a text right before things are ready, and "let the table do the waiting" says Higdon, using "Bearno's before a U of L game" as an example of a place where remote wait listing may come in handy.
Lee Leet, Founder and CEO of QSR said "We are a Louisville based company which is why we decided to launch the consumer app to the Louisville market first, but we plan to launch DineTime nationally in a few months … we are excited to watch the growth of DineTime and see where it takes us." QSR is hosting a DineTime Launch party tonight at Bearno's By The Bridge, one of the participating test restaurants.
· DineTime (Official Site)